Appointments

Opening Hours

Monday - Friday 8am - 6.30pm

Surgery Appointments

We offer 10-minute booked appointments with both doctors and nurses throughout the day, Monday to Friday. If you would particularly like to see either a male or female doctor or nurse, do please ask when you book and we will do our best to arrange it. Appointments can be booked up to 6 weeks ahead.

If you want to talk about more than one problem, please let the receptionist know. You will probably need a double appointment.

For routine appointments you can send us a fax to 01793 431412 telling us what you want and when and we will then contact you to arrange a date and time.

For an urgent appointment, please ring first thing in the morning. Reception is open from 8 am weekdays. We will ask you for your telephone number and a clinician will call you back.

If you just want to speak to a doctor or nurse rather than coming in to see someone, we can arrange a telephone appointment. However we cannot always tell you the exact time the doctor or nurse will call you back.

Extended Hours Appointments

Appointments from 6.30 to 8.00 pm are available at Carfax NHS Medical Centre, Swindon, bookable through your registered practice.

Cancelling Appointments

Please let us know beforehand if you have to cancel your appointment so we can slot in someone else who is waiting. Missed appointments mean everyone has to wait longer in the end to get an appointment.

If you fail to turn up for an appointment, we may send you a warning letter. If you continue to miss appointments, without letting us know beforehand, we will ask you to register with another GP practice.

Home Visits

These are for patients who cannot get in to the surgery because of illness, disability or their age. If you need a home visit, please ring us before 10.30 am if possible.