Appointments

Opening Hours

Monday - Friday 8am - 6.30pm

Surgery Appointments

We offer 15 minute booked appointments with both doctors and nurses throughout the day. If you would particularly like to see a male or female clinician, please ask when you book and we will do our best to arrange it. Appointments can be booked up to 4 weeks ahead.

If you want to talk about more than one problem, please let the receptionist know as you will need a double appointment.

For routine appointments you can send us a fax to 01793 431412 telling us what you want and when and we will then contact you to arrange a date and time.

For an urgent appointment, please ring first thing in the morning. Reception is open from 8 am weekdays. We will ask you for your telephone number and a clinician will call you back.

If you just want to speak to a doctor or nurse rather than coming in to see someone, we can arrange a telephone appointment. However we cannot always tell you the exact time the doctor or nurse will call you back.

Extended Hours Appointments

Extended hours appointments with both doctors and nurses are available at Carfax NHS Medical Centre. They can be booked through the reception team at your registered practice. Appointments are provided:

Monday 6.30 to 7.30 pm

Tuesday 6.30 to 7.30 pm

Friday 6.30 to 7.30 pm

Saturday 8 am to 4 pm (alternate weeks)

Cancelling Appointments

Please let us know as soon as possible if you have to cancel your appointment. Please don’t waste appointments, someone else needs it.

If you fail to turn up for an appointment, you will be sent a warning letter. If you continue to miss appointments, we will ask you to register with another GP practice.

Home Visits

These are for patients who cannot get in to the surgery because of illness, disability or their age. If you need a home visit, please ring us before 10.30 am if possible.