Great Western Surgery

01793 421311

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Appointments

Opening Hours Monday – Friday 8am – 6.30pm Surgery Appointments We offer 15 minute booked appointments with both doctors and nurses throughout the day. If you would particularly like to ... [continue] Appointments

Carers

Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers

General Information

Change of Address or Telephone Number Please let us know if you move, or change your phone number. In an emergency, the doctor could go to the wrong address by ... [continue] General Information

How are we doing?

Send us your feedback and any suggestion on how we can improve our services. You can do this in a range of ways. The Friends & Family Test (FFT) The ... [continue] How are we doing?

How to register

We welcome enquiries from patients who would like to register with the practice and our staff are always happy to explain our range of services and answer any questions you ... [continue] How to register

Named GP

All patients at Great Western Surgery have a named, accountable doctor, allocated to you by the practice, who is responsible for coordinating your care.  The role of the named GP ... [continue] Named GP

Online Services

If you would like access to our Online Services, please visit us at the Practice to find out how to sign up for this service. To log in to your ... [continue] Online Services

Stay Well in Winter

Flu Vaccination If you are: Over 65 years old Have a long term condition such as diabetes, heart disease or COPD Currently pregnant Are a carer A child aged 2 ... [continue] Stay Well in Winter

Urgent Care

Urgent Care Centre The Urgent Care Centre is based at the Great Western Hospital. No appointment is required and the centre is open every day (including bank holidays and weekends) ... [continue] Urgent Care

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

What happens to your Information

As your GP practice we hold your healthcare record, both in hardcopy and electronically. It is our responsibility to ensure that the data within it is accurate and up to ... [continue] What happens to your Information

Your communication needs

In order to provide a high standard of care it is important for us to know any communication challenges that you may have. Non-English Speaking Patients If you are not ... [continue] Your communication needs

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