Great Western Surgery

01793 421311

What happens to your Information

See update re Covid-19 in the Patient Privacy Notice.

As your GP practice we hold your healthcare record, both in hard copy and electronically. It is our responsibility to ensure that the data within it is accurate and up to date. We protect your health record and only allow access to those who need to see it to do their job.

Please click on this link to see the Patient Privacy Notice which describes how we use and protect your data.

The practice has nominated a Data Protection Officer to oversee how your data is processed, stored and shared.

As our Privacy Notice describes, there are many reasons why we may need to share your data. The most important of them is to provide care. If we need to refer you to another service, such as a hospital consultant, or the community nursing service, they need information on your condition to treat you appropriately.

If you access healthcare directly outside the practice such as in Accident and Emergency or at an Urgent Care Service, they can provide safer, more appropriate care if they are aware of your medical conditions and any medication that you are taking. They can get this information through the Summary Care Record which extracts bits from your medical record. The Summary Care Record Information for Patients can be read via NHS Digital

Your data is also used to invite you to take part in screening programmes for the early detection of illness.

The practice uses the TPP Clinical System to hold your electronic healthcare record. This system is used by many different services and with your consent they would be able to access your healthcare record. You can read this leaflet to understand how you can manage your data within the system.

Opting Out of Sharing Information

If you are concerned about your data being shared outside the practice, Your Data Matters will explain what you can do to opt out of data sharing. It also explains the consequences of that decision.

Under the General Data Protection Regulations (GDPR) you can request copies of part or all of your healthcare record, by completing a Subject Access Request Form and sending it to the surgery.

Our Data Security and Protection Policy is available here.